Blog

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Jul 22, 2017, 5:26 AM
The way your front office staff answers the phone is often the first impression of your dental practice that a new patient will get. This is technically a form of marketing your practice. If the receptionist sounds bored,…
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Jun 29, 2017, 4:22 PM
The easiest way to lose your patients is to ignore them. We know it sounds simple to just say, “listen to your patients,” but active listening takes practice and focus. Ringing phones, or computer work may distract you or…
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Jun 12, 2017, 9:30 PM
Coding errors can cause trouble for your dental practice in many different ways. For example, coding errors can result in problems as small as denied or delayed payment, or as large as fines, losing your dental license, or…
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May 22, 2017, 4:51 PM
When we’re assisting dentists who are preparing to sell a practice, we hear many questions. Many of the questions are very similar, so we’ve put together a list of our most frequently asked questions regarding practice sales.…
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May 12, 2017, 4:48 PM
Here at CTC National, we know that it can be tough to hire new people. You want to make sure that a new hire is motivated, reliable, and friendly. It’s important to ask the right questions to ensure a good fit, however, it’s…
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Apr 26, 2017, 4:44 PM
Whether you’re building a dental practice from scratch, purchasing an existing practice, or thinking about opening a second office, you should be aware of the importance of location. Just doing a bit of research beforehand…
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Apr 14, 2017, 4:41 PM
Many dentists are noticing problems with dental staff gossiping and spreading rumors, about one another and even about patients. This problem is much more common in dental offices where the staff feels left out of the loop…
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Mar 28, 2017, 4:38 PM
If you’re having difficulty getting your patients to schedule appointments for follow-up treatment, it may be because of the way you’re explaining their dental issues and treatment. We’re sure that the language you’re using…
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Mar 14, 2017, 4:34 PM
You may not think that the outside look of your building has much of an impact on the way your patients view you, but this is not the case. In fact, your curb appeal is important because it serves as the first impression for…
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Mar 1, 2017, 4:31 PM
If you’re considering bringing on a dental partner, there are a few things you need to consider first. A dental partnership is a relationship just like any other, so you want to make sure you aren’t jumping into anything too…
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Feb 17, 2017, 4:28 PM
It can be a challenge to create a successful dental website – even for professional web designers! We understand that, as a dentist, you have quite a bit on your plate even before trying to design and monitor your practice’s…
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Jan 25, 2017, 4:25 PM
You may scoff at this question and assume that your office would never turn a new patient away, especially considering how difficult it can be to bring them in. However, you and your staff could inadvertently be turning…
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Jan 11, 2017, 4:22 PM
Many social media myths and misconceptions are being bought into by business owners. Unfortunately, believing these myths can hurt your dental practice. In reality, social media is absolutely crucial to the success of your…
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Dec 28, 2016, 4:19 PM
When considering which content management system (CMS) is right for your dental website, you’ll likely receive recommendations for the most popular names in CMS – Drupal, Wordpress, Joomla, Concrete5, and others. Many people…
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Dec 16, 2016, 4:13 PM
Now that the holidays are here, you may be preparing your dental office for a few slow weeks. Luckily, there are plenty of ways that a dentist can increase his or her revenue during the slower holiday months. Using the…

Our Blog

Read about trends within the dental industry, tips, secrets to success and more.

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How to Bring New Patients to Your Dental Practice
There is a way to bring in new patients and retain your current patients, and all you need to do is market in the right place…
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Tips for Interviewing Dental Office Staff Members
It’s the goal of most dentists to hire and retain loyal and hardworking staff members who will stay with you into retirement.…
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Tips on Reactivating Dental Patients
Attempting to reactive inactive patients can sometimes fall by the wayside in many dental offices. It’s a lofty goal, and the…
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Simple Ways to Decrease Your Dental Office Accounts Receivable
If patients are leaving your dental office without a solid payment plan in place, you may have an accounts receivable…