Delivering Bad News to Dental Patients

Delivering difficult news to your dental patients can be one of the hardest parts of your job as a dentist. Depending on your specialty, you may even have to deliver bad news on a daily basis and we know it doesn’t really get any easier.

Delivering Bad News to Dental Patients

Your job as a dentist is to find evidence of dental problems, diagnose the problems, and then talk to your patients about their potential treatment options. You can use this time to address any concerns or answer any questions your patients may have, and recommend the type of treatment he or she needs. In the end, it’s your patient’s decision what, if any, treatment he or she receives. If you have a patient refuse treatment, it’s important to explain the consequences of letting a dental disease or problem go untreated.

It can be difficult for dentists to have patients refuse treatment. However, as long as you have properly explained the diagnosis and let your patient know the problems that may occur if they go without treatment, you can rest assured that you’ve done your job. It’s likely that the patient will return once the consequences of treatment refusal begin to present themselves.

Delivering difficult news to your dental patients can be a tough part of the job, but watching them refuse treatment can make it even worse. Here at CTC National, we can help train you and your staff on the best ways to deliver bad news and how to increase the chances that your patients will undergo the right kinds of treatment.

For more information, please contact our dental consulting office today.