Dental Front Office Training

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CTC National’s Dental Front Office Training Course is designed to assist any individual seeking to learn how to effectively run the front office of a dental practice. These courses are great for start-up dental practices or dental practices who may have employed new front office personnel. Running the front office of a dental business requires much more than being a receptionist. There is a vast amount of information needed to be successful, and it can be overwhelming to front office staff, especially if they don’t have much training in the dental field. This class can empower your front office staff with the skills and knowledge needed to be successful!

Dental Front Office Training Course

If you are a looking for a career in dentistry, an assistant wanting to be cross-trained, or simply looking to improve your knowledge, this course is perfect!

The classes are held online, at convenient evening hours, within small groups for effective discussion. Your class teacher will help you acquire the knowledge and skills needed to succeed in the front office of any dental practice.

Below are a few of the topics covered in our course:

  • Billing statements
  • Insurance coding
  • Patient financing
  • Telephone etiquette and protocol
  • Effective scheduling
  • Patient feedback surveys
  • Communicating effectively with patients
  • Setting daily scheduling goals
  • Measuring the flow of new patients
  • Building hygiene production
  • Going paperless
  • Efficient filing and records systems
  • Patient registration information
  • And much more!

Classes are held every 6 weeks with easy evening hours to fit in your schedule. We know that the members of your front office team are usually the first ones in contact with potential patients, so it’s vital that they’re properly trained to represent you and your dental business.

To register for our Dental Front Office Training Course, please fill out the form below or contact Brittney at (801) 631-0342.

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