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We have worked with hundreds of dentists to help them improve their practices. In all of our experience, there are a few important issues that we’ve seen many dentists overlook, much to the detriment of their dental…

Most dentists don’t realize that their hygiene departments have the power to either make or break their dental practices. In fact, the hygiene departments in most dental practices are under-producing.

If you are a non-Medicaid dental provider, you can now collect copays for your dental patients who have dual coverage. Up until now, state law has provided two conflicting statements in regards to whether the copay of a…

If your dental practice is entirely depending upon you to keep running smoothly and efficiently, it may not be as healthy as you’d think. If you’re the only one who can keep the place running, what happens if you become ill…

In order to keep your dental practice running smoothly and successfully, it’s important that you’re continuously bringing in new patients and increasing your online presence. To do this, you need to boost your practice…

When you think about marketing your dental practice, you may immediately think of postcards, mailers, websites, and signage. These are all great ways to get your business out there, but a blog page can also be quite…

We have often been asked if giving to charity can help benefit a dental practice, and the answer is yes. While the very definition of charity is to give help or assistance without anything in return, there are ways that your…

Making the decision to purchase an existing dental practice is perhaps the most important decision you’ll make as a professional dentist. It’s of the utmost importance that you’ve thoroughly researched and analyzed this…

The way your front office staff answers the phone is often the first impression of your dental practice that a new patient will get. This is technically a form of marketing your practice. If the receptionist sounds bored,…

The easiest way to lose your patients is to ignore them. We know it sounds simple to just say, “listen to your patients,” but active listening takes practice and focus. Ringing phones, or computer work may distract you or…

Coding errors can cause trouble for your dental practice in many different ways. For example, coding errors can result in problems as small as denied or delayed payment, or as large as fines, losing your dental license, or…

When we’re assisting dentists who are preparing to sell a practice, we hear many questions. Many of the questions are very similar, so we’ve put together a list of our most frequently asked questions regarding practice sales.…

Here at CTC National, we know that it can be tough to hire new people. You want to make sure that a new hire is motivated, reliable, and friendly. It’s important to ask the right questions to ensure a good fit, however, it’s…

Whether you’re building a dental practice from scratch, purchasing an existing practice, or thinking about opening a second office, you should be aware of the importance of location. Just doing a bit of research beforehand…

Many dentists are noticing problems with dental staff gossiping and spreading rumors, about one another and even about patients. This problem is much more common in dental offices where the staff feels left out of the loop…